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− | [[File:Level of User Satisfaction.png|border|none|350pxpx|Energypedia User Satisfaction|alt=Energypedia User Satisfaction]] | + | [[File:Level of User Satisfaction.png|border|right|350px|Energypedia User Satisfaction|alt=Energypedia User Satisfaction]] |
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− | | [[File:Energypedia User Survey - Recommendation.PNG|border|none|350pxpx|User recommendation|alt=User recommendation]] | + | | [[File:Energypedia User Survey - Recommendation.PNG|border|none|350px|User recommendation|alt=User recommendation]] |
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− | We will also incoperate all these feedbacks and suggestions into our future plans for energypedia. Please feel free to send any comments on these survey finding, or additional feedback for energypedia at info@energypedia.info. | + | <br/> |
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| + | Thank you for your taking part in our survey. We will incoperate all your feedbacks and suggestions in our future strategy to make energypedia even more valuable for you.<br/> |
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| + | Please feel free to send any comments on these survey finding, or additional feedback for energypedia at info@energypedia.info. The survey results are highlighted in the section below: |
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− | = Respondents' Demographic for the Survey = | + | = Respondents Demographics = |
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− | == Regions and Professions of our users == | + | == Regions and Professions == |
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− | *Out of the total '''185''' survey respondents, around '''145''' already have an energypedia user account.
| + | Out of the total '''185''' survey respondents, around '''145''' already have an energypedia user account and are mostly from Europe and Central Asia followed by Africa. |
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− | | style="text-align: center;" | Regions where our users come from
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− | | style="text-align: center;" | Occupation of our users
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− | [[File:Energypedia User Survey - Regions.png|border|right|375pxpx|User Demographic- Regions|alt=User Demographic- Regions]] | + | [[File:Energypedia User Survey - Regions.png|border|right|375px|User Demographic- Regions|alt=User Demographic- Regions]] |
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− | [[File:Energypedia User Survey - Profession.png|border|right|375pxpx|User Demographic - Professions|alt=User Demographic - Professions]] | + | [[File:Energypedia User Survey - Profession.png|border|right|375px|User Demographic - Professions|alt=User Demographic - Professions]] |
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− | | Most of our users are based in Europe and Central Asia followed by Africa
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− | | Most of energypedia users are working for private sector or business followed by government sector
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| |} | | |} |
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− | == Recommendation and Uses of Energypedia ==
| + | <br/> |
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− | According to the survey , most of our users were recommendation by their friends/colleagues to visit energypedia. They usually visit energypedia to keep themselves to update themselves about the latest renewable energy news. | + | == Energypedia Usage == |
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| + | Only about 28% of the survey respondents said that they have ever written or edited an article on energypedia and about 43% <span style="font-size: 13.6000003814697px; line-height: 20.4000015258789px; background-color: rgb(255, 255, 255);">said that they had no idea about how to do it.</span> |
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| + | [[File:Energypedia User Survey - Article.png|border|left|600pxpx|User contribution on energypeida|alt=User contribution on energypeida]] |
| + | |
| + | <br/> |
| + | |
| + | === Motivation of the Respondents === |
| + | |
| + | To further understand the behaviour of our respondents, we asked them about what motivated or will motivate them to contribute to energypedia. Their answers have been summarized below: |
| + | |
| + | *Sharing information about renewable energy is one of the biggest motivations for most of the respondents. |
| + | *They would also contribute if they had a better idea about what kind of information is in demand and if the information they will contribute will be beneficial or not |
| + | *A clear picture about the user traffic at energypedia and ease of uploading information on energypedia is also a decisive factor on contributing to energypedia |
| + | *Contributing to energypedia as well as using energypedia is also a part of their job. |
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| + | <br/> |
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| + | = Quality of Energypedia = |
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| + | According to the survey , most of our respondents were recommendation by their friends/colleagues to visit energypedia and mostly used energypedia to update themselves about the latest renewable energy news and events. |
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− | | How do users know about energypedia?
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− | | What are the uses of energypeida?
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| | [[File:Energypedia User Survey - Recommendation .png|border|400px|How users know about energypedia|alt=How users know about energypedia]] | | | [[File:Energypedia User Survey - Recommendation .png|border|400px|How users know about energypedia|alt=How users know about energypedia]] |
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− | == Sections on energypedia == | + | == Quality of Information Portals on Energypedia == |
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| + | According to the survey, [[Portal:Solar|Solar portal]] and [[RE and EE Project Resource Center|RE/EE Project Resource Center]] are the most popular and [[International Fuel Prices|Fuel Database]] and [[Portal:Mobility|transport portal]] are the least popular information sections among the survey respondents. |
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| + | [[File:Energypedia User Survey - Portals.png|border|left|600px|Information sections on energypedia|alt=Information sections on energypedia]] |
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| + | <br/> |
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− | [[File:Energypedia User Survey - Portals.png|border|800px|Information sections on energypedia|alt=Information sections on energypedia]]
| + | == Services Offered by Energypedia == |
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− | === What can you do on energypeida? ===
| + | Most of the respondents were unaware of our different features like posting jobs, requesting trainings, sending news for the newsletter and so on. |
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− | [[File:Energypedia User Survey - User Activities.png|border|700px|What a user can do on energypedia|alt=What a user can do on energypedia]] | + | [[File:Energypedia User Survey - User Activities.png|border|left|600px|What a user can do on energypedia|alt=What a user can do on energypedia]] |
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Revision as of 10:41, 7 August 2015
Overview
In an effort to better understand the needs as well as the user satisfaction of the energypedia community, we recently conducted our first Energypedia User Survey. The survey was launched on 30th June 2015, with a survey link on our website, link sent via emails to all our registered users as well as a link on all our communication channels such as newsletter, Facebook, Twitter and LinkedIn. The survey was closed on 13th July 2015.
The survey covered the following research questions:
- What is the user demographic on energypedia and what is their level of satisfaction with energypedia?
- What is the the quality of the information on energypedia?
- How active is the the energypedia community and what impact does energypedia have in their work?
A total of 185 people have responded to the survey and gave us their valuable feedback. About 86.9% of the survey respondents are either very satisfied or satisfied with energypedia's overall services. 11.6% are slightly satisfied while 1.4% are not at all satisfied with energypedia. Similarly, 58% of the survey respondents said that they have recommended energypedia.
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Thank you for your taking part in our survey. We will incoperate all your feedbacks and suggestions in our future strategy to make energypedia even more valuable for you.
Please feel free to send any comments on these survey finding, or additional feedback for energypedia at info@energypedia.info. The survey results are highlighted in the section below:
Respondents Demographics
Regions and Professions
Out of the total 185 survey respondents, around 145 already have an energypedia user account and are mostly from Europe and Central Asia followed by Africa.
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Energypedia Usage
Only about 28% of the survey respondents said that they have ever written or edited an article on energypedia and about 43% said that they had no idea about how to do it.
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Motivation of the Respondents
To further understand the behaviour of our respondents, we asked them about what motivated or will motivate them to contribute to energypedia. Their answers have been summarized below:
- Sharing information about renewable energy is one of the biggest motivations for most of the respondents.
- They would also contribute if they had a better idea about what kind of information is in demand and if the information they will contribute will be beneficial or not
- A clear picture about the user traffic at energypedia and ease of uploading information on energypedia is also a decisive factor on contributing to energypedia
- Contributing to energypedia as well as using energypedia is also a part of their job.
Quality of Energypedia
According to the survey , most of our respondents were recommendation by their friends/colleagues to visit energypedia and mostly used energypedia to update themselves about the latest renewable energy news and events.
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Quality of Information Portals on Energypedia
According to the survey, Solar portal and RE/EE Project Resource Center are the most popular and Fuel Database and transport portal are the least popular information sections among the survey respondents.
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Services Offered by Energypedia
Most of the respondents were unaware of our different features like posting jobs, requesting trainings, sending news for the newsletter and so on.
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Uses of Energypedia
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We also asked our users about, what would motivate or is motivating them to contribute to energypedia and their answers have been summarized in the following points:
- Sharing information about renewable energy is one of the biggest motivation of our users
- They would also contribute if they had a better idea about what kind of information is in demand and if the information they will contribute will be beneficial or not
- A clear picture about the user traffic at energypedia and ease of uploading information on energypedia is also a decisive factor on contributing to energypedia
- Contributing to energypedia as well as using energypedia is also a part of their job.
Energypedia Newsletter
Out of the total 185 survey respondents, about 138 have subscribed to our monthly newsletter.
Frequency of reading the newsletter
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General feedback for the newsletter
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We also asked our users on how we can make our newsletter much more interesting for them and the section below summarizes the results:
- Most of our users said that they are satisfied with energypedia.
- Recent updates about new publications, as well as events in renewable energy sector
- Announcements regaring online trainings, call for proposals
- Theme based newsletter with better design and also a feedback loop for contributing to energypeida