|
|
| Line 1: |
Line 1: |
| | + | |
| | = Overview<br/> = | | = Overview<br/> = |
| | | | |
| − | To better understand the ways energypedia is used by the energypedia community as well as to know the users' level of satisfaction, we recently conducted our first energypedia user survey. The survey was launched on 30th June 2015 and closed on 13th July 2015. The survey link was included on our [[Main Page|website]], sent via emails to all our registered users as well as spread via all our communication channels such as [http://us6.campaign-archive2.com/home/?u=7d5e258983a431f62b11afbf6&id=11e4253c8d newsletter], [https://www.facebook.com/energypediawiki Facebook], [https://twitter.com/energypedia Twitter] and [https://www.linkedin.com/company/energypedia LinkedIn].<br/> | + | To better understand the ways energypedia is used by the energypedia community as well as to know the users' level of satisfaction, we recently conducted our first '''''energypedia user survey.''''' The survey was launched on 30th June 2015 and closed on 13th July 2015. The survey link was included on our [[Main Page|website]], sent via emails to all our registered users as well as spread via our communication channels such as [http://us6.campaign-archive2.com/home/?u=7d5e258983a431f62b11afbf6&id=11e4253c8d newsletter], [https://www.facebook.com/energypediawiki Facebook], [https://twitter.com/energypedia Twitter] and [https://www.linkedin.com/company/energypedia LinkedIn].<br/> |
| | | | |
| − | The survey covered the following research questions: | + | The survey covered the following research questions: |
| | | | |
| − | *What is the user's demographic on energypedia? | + | *What is the energypedia user demographics? |
| | *How and for what purposes do people use energypedia? What impact does energypedia have in their work? | | *How and for what purposes do people use energypedia? What impact does energypedia have in their work? |
| | *What is their level of satisfaction with energypedia? | | *What is their level of satisfaction with energypedia? |
| − | *What motivates the energypedia users to get actively involved in the energypedia community? | + | *What motivates the users to get actively involved in the energypedia community? |
| | | | |
| | <br/> | | <br/> |
| | | | |
| | A total of '''185''' people took part in the survey and gave us their valuable feedback.<br/> | | A total of '''185''' people took part in the survey and gave us their valuable feedback.<br/> |
| − | About 86.9% (120 respondents) are either very satisfied or satisfied with energypedia's overall services. 11.6% (16 respondents) are slightly satisfied while 1.4% (2 respondents) are not at all satisfied. Similarly, 58% (83 respondents ) have also recommended energypedia to other people. | + | |
| | + | <br/>About 86.9% (120 respondents) are either very satisfied or satisfied with energypedia's overall services. 11.6% (16 respondents) are slightly satisfied while 1.4% (2 respondents) are not at all satisfied. Similarly, 58% (83 respondents ) have also recommended energypedia to other people. |
| | | | |
| | {| | | {| |
| | |- | | |- |
| | | | | | |
| − | [[File:Level of User Satisfaction.png|border|right|349pxpx|Users' Satisfaction with energypedia|alt=Energypedia User Satisfaction|link=https://energypedia.info/images/0/0e/Level_of_User_Satisfaction.png]] | + | [[File:Level of User Satisfaction.png|border|right|349px|Users' Satisfaction with energypedia|alt=Energypedia User Satisfaction|link=https://energypedia.info/images/0/0e/Level_of_User_Satisfaction.png]] |
| | | | |
| | | [[File:Energypedia User Survey - Recommendation.PNG|border|right|356px|Have the users recommended energypedia?|alt=User recommendation|link=https://energypedia.info/images/5/55/Energypedia_User_Survey_-_Recommendation.PNG]] | | | [[File:Energypedia User Survey - Recommendation.PNG|border|right|356px|Have the users recommended energypedia?|alt=User recommendation|link=https://energypedia.info/images/5/55/Energypedia_User_Survey_-_Recommendation.PNG]] |
| | |} | | |} |
| | | | |
| | + | <br/> |
| | | | |
| | = Respondents Demographics = | | = Respondents Demographics = |
| Line 29: |
Line 32: |
| | | | |
| | Out of the total '''185''' respondents, around '''145''' already have an energypedia user account. Most respondents are located in Europe and Central Asia followed by Africa. They also work mainly in the private sector, followed by the government sector and the non profit sector. | | Out of the total '''185''' respondents, around '''145''' already have an energypedia user account. Most respondents are located in Europe and Central Asia followed by Africa. They also work mainly in the private sector, followed by the government sector and the non profit sector. |
| | + | |
| | + | <span style="font-size: 13.6000003814697px; line-height: 20.4000015258789px; background-color: rgb(255, 255, 255);">To better understand the usage of energypedia, we divided our respondents into two groups, namely: registered users having an user account and non-registered users not having an account. Wherever, we saw a significant differences between these two groups, we have highlighted in this report.</span><br/> |
| | | | |
| | {| | | {| |
| Line 42: |
Line 47: |
| | <br/> | | <br/> |
| | | | |
| | + | <br/> |
| | | | |
| | = Energypedia Usage = | | = Energypedia Usage = |
| − | According to the survey, most of our respondents came to know about energypedia via the recommendation of their friends/colleagues and mostly use energypedia to update themselves about the latest developments in renewable energy. Furthermore, over one fifth of all respondents use energypedia to draw on lessons learnt for improving their own projects. | + | |
| | + | According to the survey, most of our respondents came to know about energypedia via the recommendation of their friends/colleagues and mostly use energypedia to update themselves about the latest developments in renewable energy. Furthermore, almost one fifth of all respondents also use energypedia to draw on lessons learnt for improving their own projects. |
| | | | |
| | {| | | {| |
| Line 52: |
Line 59: |
| | |} | | |} |
| | | | |
| | + | <br/> |
| | | | |
| | == Visit Frequency == | | == Visit Frequency == |
| | | | |
| − | To better understand the usage of energypedia, we divided our respondents into two groups, namely: registered users having an user account and non-registered users not having an account. Most of our registered respondents visit energypedia every week or at least once a month while most of our non registered respondents visit energypedia once in a month or couple of times per year.
| + | Most of our registered respondents visit energypedia every week or at least once a month while most of our non registered respondents visit energypedia once in a month or couple of times per year. |
| | | | |
| | [[File:Energypedia Use Survey - Visit Duration.PNG|border|left|499px|Visit duration of the respondents|alt=Visit duration of the respondents|link=https://energypedia.info/images/b/ba/Energypedia_Use_Survey_-_Visit_Duration.PNG]] | | [[File:Energypedia Use Survey - Visit Duration.PNG|border|left|499px|Visit duration of the respondents|alt=Visit duration of the respondents|link=https://energypedia.info/images/b/ba/Energypedia_Use_Survey_-_Visit_Duration.PNG]] |
| | <div style="clear:both"></div> | | <div style="clear:both"></div> |
| − | | + | <br/> |
| | | | |
| | == Users Contribution == | | == Users Contribution == |
| | | | |
| − | About 28% (40 respondents ) of the total respondents said that they have ever written or edited an article on energypedia while 43% (61 respondents ) said that they had no idea about how to do it. | + | About 28% (40 respondents ) of the total respondents said that they have at least once written or edited an article on energypedia while 43% (61 respondents ) said that they had no idea about how to do it. |
| | | | |
| | [[File:Energypedia User Survey - Article.png|border|left|400px|User contribution on energypeida|alt=User contribution on energypeida|link=https://energypedia.info/images/a/ab/Energypedia_User_Survey_-_Article.png]] | | [[File:Energypedia User Survey - Article.png|border|left|400px|User contribution on energypeida|alt=User contribution on energypeida|link=https://energypedia.info/images/a/ab/Energypedia_User_Survey_-_Article.png]] |
| | | | |
| | + | <br/> |
| | | | |
| | == Users Motivation == | | == Users Motivation == |
| Line 77: |
Line 86: |
| | *For some respondents, they would only contribute to energypedia if it was part of their job requirement. | | *For some respondents, they would only contribute to energypedia if it was part of their job requirement. |
| | | | |
| | + | <br/> |
| | | | |
| − | = Energypedia Services: Awareness and Usefullness = | + | = Energypedia Services: Awareness and Usefulness = |
| | | | |
| − | == Usefulness of Information Portals on energypedia == | + | == Usefulness of Different Information Portals of Energypedia == |
| | | | |
| | According to the survey, the [[Portal:Solar|solar portal]] and the [[RE and EE Project Resource Center|RE/EE Project Resource Center]] are the most popular and the [[International Fuel Prices|Fuel Database]] and the [[Portal:Mobility|transport portal]] are the least popular information sections on energypedia. | | According to the survey, the [[Portal:Solar|solar portal]] and the [[RE and EE Project Resource Center|RE/EE Project Resource Center]] are the most popular and the [[International Fuel Prices|Fuel Database]] and the [[Portal:Mobility|transport portal]] are the least popular information sections on energypedia. |
| Line 88: |
Line 98: |
| | <br/> | | <br/> |
| | | | |
| | + | <br/> |
| | | | |
| − | == Finding Information == | + | == Ease of Finding Information on Energypedia == |
| | | | |
| | Most of the respondents said that is is easy to find what they are looking for on energypedia. [[File:Energypedia User Survey - Find Information.png|border|left|400px|Finding information on energypedia|alt=Finding information on energypedia|link=https://energypedia.info/images/2/21/Energypedia_User_Survey_-_Find_Information.png]] | | Most of the respondents said that is is easy to find what they are looking for on energypedia. [[File:Energypedia User Survey - Find Information.png|border|left|400px|Finding information on energypedia|alt=Finding information on energypedia|link=https://energypedia.info/images/2/21/Energypedia_User_Survey_-_Find_Information.png]] |
| Line 95: |
Line 106: |
| | <br/> | | <br/> |
| | | | |
| | + | <br/> |
| | | | |
| | == Services Offered by energypedia == | | == Services Offered by energypedia == |
| Line 102: |
Line 114: |
| | [[File:Energypedia User Survey - User Activities.png|border|left|599px|What a user can do on energypedia|alt=What a user can do on energypedia|link=https://energypedia.info/images/6/60/Energypedia_User_Survey_-_User_Activities.png]] | | [[File:Energypedia User Survey - User Activities.png|border|left|599px|What a user can do on energypedia|alt=What a user can do on energypedia|link=https://energypedia.info/images/6/60/Energypedia_User_Survey_-_User_Activities.png]] |
| | | | |
| | + | <br/> |
| | | | |
| | === Contact other Users === | | === Contact other Users === |
| Line 113: |
Line 126: |
| | === Energypedia Newsletter === | | === Energypedia Newsletter === |
| | | | |
| − | Out of the total 185 respondents, about 138 have subscribed to our monthly newsletter. | + | Out of the total 185 respondents, about 138 have subscribed to our monthly newsletter. |
| | | | |
| | {| | | {| |
| Line 132: |
Line 145: |
| | <br/> | | <br/> |
| | | | |
| | + | <br/> |
| | | | |
| | = Donating to energypedia = | | = Donating to energypedia = |
| − | Most of the survey respondents have either never donated to energypedia or did not know that energypedia needs donations.
| |
| − | [[File:Energypedia User Survey - Donate.png|border|left|499px|Donating to energypedia|link= https://energypedia.info/images/5/52/Energypedia_User_Survey_-_Donate.png]]
| |
| | | | |
| | + | Most of the survey respondents have either never donated to energypedia or did not know that energypedia needs donations. [[File:Energypedia User Survey - Donate.png|border|left|499px|link= https://energypedia.info/images/5/52/Energypedia_User_Survey_-_Donate.png|alt=link= https://energypedia.info/images/5/52/Energypedia_User_Survey_-_Donate.png]] |
| | + | |
| | + | <br/> |
| | | | |
| | = Conclusion = | | = Conclusion = |
| − | This survey has provided us with great insights about the energypedia community. According to the survey, most of the respondents are satisfied with energypedia and use energypedia to keep themselves to keep updated about renewable energy topics. However, there is also room for improvement and we will take into consideration all the points mentioned in this survey for our future analysis. | + | |
| | + | This survey has provided us with great insights about the energypedia community. According to the survey, most of the respondents are satisfied with energypedia and use energypedia to keep themselves updated about the renewable energy topics. However, there is still a room for improvement and we will take into consideration all the points mentioned in this survey for our future analysis. |
To better understand the ways energypedia is used by the energypedia community as well as to know the users' level of satisfaction, we recently conducted our first energypedia user survey. The survey was launched on 30th June 2015 and closed on 13th July 2015. The survey link was included on our website, sent via emails to all our registered users as well as spread via our communication channels such as newsletter, Facebook, Twitter and LinkedIn.
According to the survey, most of our respondents came to know about energypedia via the recommendation of their friends/colleagues and mostly use energypedia to update themselves about the latest developments in renewable energy. Furthermore, almost one fifth of all respondents also use energypedia to draw on lessons learnt for improving their own projects.
Most of our registered respondents visit energypedia every week or at least once a month while most of our non registered respondents visit energypedia once in a month or couple of times per year.
About 28% (40 respondents ) of the total respondents said that they have at least once written or edited an article on energypedia while 43% (61 respondents ) said that they had no idea about how to do it.
To further analyze the behaviour of our respondents on energypedia, we asked them what motivated or will motivate them to contribute to energypedia. Their answers have been summarized below:
Most of the respondents said that is is easy to find what they are looking for on energypedia.
Most of the respondents were unaware of our different offered services like posting jobs, requesting trainings, sending news for the newsletter and so on.
Most of the respondents also did not know how they could directly contact other users via the energypedia platform.
Out of the total 185 respondents, about 138 have subscribed to our monthly newsletter.
To further improve the quality of our newsletter, we asked our survey respondents for suggestions to improving the newsletter. Their suggestions are summarized below:
Most of the survey respondents have either never donated to energypedia or did not know that energypedia needs donations.
This survey has provided us with great insights about the energypedia community. According to the survey, most of the respondents are satisfied with energypedia and use energypedia to keep themselves updated about the renewable energy topics. However, there is still a room for improvement and we will take into consideration all the points mentioned in this survey for our future analysis.
