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| − | = Overview = | + | {| style="border-bottom:solid 1px; border-left:solid 1px; border-right:solid 1px; font-size:13.63px; width:100%" cellspacing="0" cellpadding="0" |
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| − | In an effort to better understand the needs as well as the user satisfaction of the energypedia community, we recently conducted our first Energypedia User Survey. The survey was launched on 30th June 2015, with a survey link on our website, link sent via emails to all our registered users as well as a link on all our communication channels such as newsletter, Facebook, Twitter and LinkedIn. The survey was closed on 13th July 2015.
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| − | The survey covered the following research questions:
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| − | *What is the user demographic on energypedia and what is their level of satisfaction with energypedia?
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| − | *What is the the quality of the information on energypedia?
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| − | *How active is the the energypedia community and what impact does energypedia have in their work?
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| − | A total of '''185''' people have responded to the survey and gave us their valuable feedback. About 86.9% of the survey respondents are either very satisfied or satisfied with energypedia's overall services. 11.6% are slightly satisfied while 1.4% are not at all satisfied with energypedia. Similarly, 58% of the survey respondents said that they have recommended energypedia.
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| − | | | + | | style="width: 250px; background-color: rgb(72,177,69)" colspan="2" | '''<font color="#ffffff"><span style="font-size: 16px"></span></font>'''<p style="text-align: center">'''<font color="#ffffff"><span style="font-size: 16px">SOFTWARE UPDATE ANNOUNCEMENT: 30 AUG - 10 SEP</span></font>'''<font color="#ffffff"><span style="font-size: 16px"></span></font><br/></p> |
| − | [[File:Level of User Satisfaction.png|border|none|350pxpx|Energypedia User Satisfaction|alt=Energypedia User Satisfaction]]
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| − | | [[File:Energypedia User Survey - Recommendation.PNG|border|none|350pxpx|User recommendation|alt=User recommendation]]
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| − | We will also incoperate all these feedbacks and suggestions into our future plans for energypedia. Please feel free to send any comments on these survey finding, or additional feedback for energypedia at info@energypedia.info.
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| − | = Respondents' Demographic for the Survey = | + | |
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| − | == Regions and Professions of our users ==
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| − | *Out of the total '''185''' survey respondents, around '''145''' already have an energypedia user account.
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| − | | style="text-align: center;" | Regions where our users come from | + | | [[File:Icon Announcement.png|right|120px|alt=SPWS- capacity building.jpg|link=]]<br/> |
| − | | style="text-align: center;" | Occupation of our users | + | | <p style="text-align:center">As part of our commitment to ensure acces to free knowledge and information, energypedia is undergoing a software update from '''30 Aug to 10 Sep'''.</p> |
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| + | *From 30 Aug-10 Sep, users will not be able to download/upload content to energypedia |
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| + | *From 30 Aug-10 Sep, users will not be able to create/edit articles on energypedia. |
| − | [[File:Energypedia User Survey - Regions.png|border|right|375pxpx|User Demographic- Regions|alt=User Demographic- Regions]]
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| − | [[File:Energypedia User Survey - Profession.png|border|right|375pxpx|User Demographic - Professions|alt=User Demographic - Professions]]
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| − | | Most of our users are based in Europe and Central Asia followed by Africa
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| − | | Most of energypedia users are working for private sector or business followed by government sector
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| − | == Recommendation and Uses of Energypedia ==
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| − | According to the survey , most of our users were recommendation by their friends/colleagues to visit energypedia. They usually visit energypedia to keep themselves to update themselves about the latest renewable energy news.
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| − | | How do users know about energypedia?
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| − | | What are the uses of energypeida?
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| − | | [[File:Energypedia User Survey - Recommendation .png|border|400px|How users know about energypedia|alt=How users know about energypedia]]
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| − | | [[File:Energypedia User Survey - Use .png|border|395px|Use of energypedia|alt=Use of energypedia]]
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| − | == Sections on energypedia ==
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| − | [[File:Energypedia User Survey - Portals.png|border|800px|Information sections on energypedia|alt=Information sections on energypedia]]
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| − | === What can you do on energypeida? ===
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| − | [[File:Energypedia User Survey - User Activities.png|border|700px|What a user can do on energypedia|alt=What a user can do on energypedia]]
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| − | == Uses of Energypedia ==
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| − | [[File:Energypedia User Survey - Article.png|border|400px|User contribution on energypeida|alt=User contribution on energypeida]]
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| − | <div style="clear: both"></div>
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| − | We also asked our users about, what would motivate or is motivating them to contribute to energypedia and their answers have been summarized in the following points:
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| − | *Sharing information about renewable energy is one of the biggest motivation of our users
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| − | *They would also contribute if they had a better idea about what kind of information is in demand and if the information they will contribute will be beneficial or not
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| − | *A clear picture about the user traffic at energypedia and ease of uploading information on energypedia is also a decisive factor on contributing to energypedia
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| − | *Contributing to energypedia as well as using energypedia is also a part of their job.
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| − | = Energypedia Newsletter =
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| − | Out of the total 185 survey respondents, about 138 have subscribed to our monthly newsletter.
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| − | | Frequency of reading the newsletter
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| − | | General feedback for the newsletter
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| − | | [[File:Energypedia User Survey - Newsletter.png|border|400px|Newsletter Subscribers|alt=Newsletter Subscribers]]
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| − | | [[File:Energypedia User Survey - Newsletter Information.png|border|400px|Quality of the newsletter|alt=Quality of the newsletter]]
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| − | We also asked our users on how we can make our newsletter much more interesting for them and the section below summarizes the results:
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| − | *Most of our users said that they are satisfied with energypedia.
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| − | *Recent updates about new publications, as well as events in renewable energy sector
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| − | *Announcements regaring online trainings, call for proposals
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| − | *Theme based newsletter with better design and also a feedback loop for contributing to energypeida
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