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| − | | + | <div class="mw-collapsible"><div class="mw-collapsible-content"> |
| − | = Overview = | + | {| style="border-bottom:solid 1px; border-left:solid 1px; border-right:solid 1px; font-size:13.63px; width:100%" cellspacing="0" cellpadding="0" |
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| − | In an effort to better understand the needs as well as the user satisfaction of the energypedia community, we recently conducted our first Energypedia User Survey. The survey was launched on 30th June 2015, with a survey link on our [[Main_Page|website]], link sent via emails to all our registered users as well as a link on all our communication channels such as [http://us6.campaign-archive2.com/home/?u=7d5e258983a431f62b11afbf6&id=11e4253c8d newsletter], [https://www.facebook.com/energypediawiki Facebook], [https://twitter.com/energypedia Twitter] and [https://www.linkedin.com/company/energypedia LinkedIn]. The survey was closed on 13th July 2015.
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| − | The survey covered the following research questions:
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| − | *What is the user demographic on energypedia and what is their level of satisfaction with energypedia?
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| − | *What is the the quality of the information on energypedia?
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| − | *How active is the the energypedia community and what impact does energypedia have in their work?
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| − | A total of '''185''' people took part in the survey and gave us their valuable feedback. About 86.9% (120 respondents) are either very satisfied or satisfied with energypedia's overall services. 11.6% (16 respondents) are slightly satisfied while 1.4% (2 respondents) are not at all satisfied. Similarly, 58% (83 respondents ) have also recommended energypedia to other people.
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| − | | | + | | style="width: 250px; background-color: rgb(72,177,69)" colspan="2" | '''<font color="#ffffff"><span style="font-size: 16px"></span></font>'''<p style="text-align: center">'''<font color="#ffffff"><span style="font-size: 16px">SOFTWARE UPDATE ANNOUNCEMENT: 30 AUG - 10 SEP</span></font>'''<font color="#ffffff"><span style="font-size: 16px"></span></font><br/></p> |
| − | [[File:Level of User Satisfaction.png|border|right|350px|Energypedia User Satisfaction|alt=Energypedia User Satisfaction|link=https://energypedia.info/images/0/0e/Level_of_User_Satisfaction.png]]
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| − | | [[File:Energypedia User Survey - Recommendation.PNG|border|right|357px|User recommendation|alt=User recommendation|link=https://energypedia.info/images/5/55/Energypedia_User_Survey_-_Recommendation.PNG]]
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| − | Thank you for your taking part in our survey. We will incoperate all your feedbacks and suggestions in our future plans to make energypedia even more valuable for you.<br/>
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| − | Please feel free to send any comments on these survey finding, or additional feedback for energypedia at [mailto:info@energypedia.info info@energypedia.info]. The survey results are highlighted in the section below:
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| − | = Respondents Demographics =
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| − | == Regions and Professions ==
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| − | Out of the total '''185''' respondents, around '''145''' already have an energypedia user account. The respondents are also mostly located in Europe and Central Asia followed by Africa.
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| − | | | + | | [[File:Icon Announcement.png|right|120px|alt=SPWS- capacity building.jpg|link=]]<br/> |
| − | [[File:Energypedia User Survey - Regions.png|border|right|375px|User Demographic- Regions|alt=User Demographic- Regions|link=https://energypedia.info/images/3/3c/Energypedia_User_Survey_-_Regions.png]] | + | | <p style="text-align:center">As part of our commitment to ensure acces to free knowledge and information, energypedia is undergoing a software update from '''30 Aug to 10 Sep'''.</p> |
| − | | + | *From 30 Aug-10 Sep, users will not be able to download/upload content to energypedia |
| − | | | + | *From 30 Aug-10 Sep, users will not be able to create/edit articles on energypedia. |
| − | [[File:Energypedia User Survey - Profession.png|border|right|375px|User Demographic - Professions|alt=User Demographic - Professions|link=https://energypedia.info/images/9/9c/Energypedia_User_Survey_-_Profession.png]]
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| − | == Energypedia Usage ==
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| − | == Visit Duration ==
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| − | To better understand the usage of energypedia, we divided our respondents into two groups namely: registered (have an energypedia user account) and non-registered (do not have a user account) . Most of our registered respondents visit energypedia every week or at least once a month while most of our non registered respondents visit energypedia once in a month or couple of times per year.
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| − | [[File:Energypedia Use Survey - Visit Duration.PNG|border|left|500px|Visit duration of the respondents|alt=Visit duration of the respondents|link=https://energypedia.info/images/b/ba/Energypedia_Use_Survey_-_Visit_Duration.PNG]]
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| − | = User Contribution =
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| − | Only about 28% (40 respondents ) of the total survey respondents said that they have ever written or edited an article on energypedia and about 43% (61 respondents ) said that they had no idea about how to do it.
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| − | [[File:Energypedia User Survey - Article.png|border|left|600px|User contribution on energypeida|alt=User contribution on energypeida|link=https://energypedia.info/images/a/ab/Energypedia_User_Survey_-_Article.png]]
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| − | === Motivation of the Respondents ===
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| − | To further analysis the behaviour of our respondents on energypedia, we asked them about what motivated or will motivate them to contribute to energypedia. Their answers have been summarized below:
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| − | *Sharing information about renewable energy is one of the biggest motivations of most of the respondents.
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| − | *The respondents would contribute more if they had a better idea about what kind of information is in demand and if the information they will contribute will be beneficial or not.
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| − | *A clear picture about the user traffic as well as the ease of working on energypedia also motivate the respondents willingness to contribute to energypedia.
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| − | *For some respondents, they would only contribute to energypedia if it was a part of their job requirement.
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| − | = Quality of Energypedia =
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| − | According to the survey , most of our respondents were recommendation by their friends/colleagues to visit energypedia and mostly use energypedia to update themselves about the latest renewable energy news and events.
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| − | | [[File:Energypedia User Survey - Recommendation .png|border|400px|How users know about energypedia|alt=How users know about energypedia|link=https://energypedia.info/images/a/aa/Energypedia_User_Survey_-_Recommendation_.png]]
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| − | | [[File:Energypedia User Survey - Use .png|border|395px|Use of energypedia|alt=Use of energypedia|link=https://energypedia.info/images/f/f8/Energypedia_User_Survey_-_Use_.png]]
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| − | == Quality of Information Portals on Energypedia ==
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| − | According to the survey, [[Portal:Solar|Solar portal]] and [[RE and EE Project Resource Center|RE/EE Project Resource Center]] are the most popular and [[International Fuel Prices|Fuel Database]] and [[Portal:Mobility|transport portal]] are the least popular information sections on energypedia.
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| − | [[File:Energypedia User Survey - Portals.png|border|left|600px|Information sections on energypedia|alt=Information sections on energypedia|link=https://energypedia.info/images/8/88/Energypedia_User_Survey_-_Portals.png]]
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| − | == Services Offered by Energypedia ==
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| − | Most of the respondents were unaware of our different features like posting jobs, requesting trainings, sending news for the newsletter and so on.
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| − | [[File:Energypedia User Survey - User Activities.png|border|left|600px|What a user can do on energypedia|alt=What a user can do on energypedia|link=https://energypedia.info/images/6/60/Energypedia_User_Survey_-_User_Activities.png]]
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| − | === Contact other Users ===
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| − | Most of the respondents also did not know that they could directly contact other users via the energypedia platform.
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| − | [[File:Energypedia User Survey - Contact Users.PNG|border|left|600px|Energypedia Features - Contact other users|link=https://energypedia.info/images/e/e2/Energypedia_User_Survey_-_Contact_Users.PNG]]
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| − | == Energypedia Newsletter ==
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| − | Out of the total 185 respondents, about 138 have subscribed to our monthly newsletter
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| − | | [[File:Energypedia User Survey - Newsletter.png|border|400px|Newsletter Subscribers|alt=Newsletter Subscribers]]
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| − | | [[File:Energypedia User Survey - Newsletter Information.png|border|400px|Quality of the newsletter|alt=Quality of the newsletter]]
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| − | To further improve the quality of our newsletter, we asked our survey respondents on suggestions for improving the newsletter. Their suggestions can be summarized below:
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| − | *Most of our respondents are already satisfied with the current energypedia newsletter.
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| − | *Some suggested us to include more new publications, as well as events in renewable energy sector
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| − | *Some requested for more announcements on online training as well as call for proposals.
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| − | *We also got suggestions for a theme based newsletter with better design and feedback loop.
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