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| | = Overview<br/> = | | = Overview<br/> = |
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| − | To better understand the ways energypedia is used by the energypedia community as well as to know the users' level of satisfaction, we recently conducted our first '''''energypedia user survey.''''' The survey was launched on 30th June 2015 and closed on 13th July 2015. The survey link was included on our [[Main Page|website]], sent via emails to all our registered users as well as spread via our communication channels such as [http://us6.campaign-archive2.com/home/?u=7d5e258983a431f62b11afbf6&id=11e4253c8d newsletter], [https://www.facebook.com/energypediawiki Facebook], [https://twitter.com/energypedia Twitter] and [https://www.linkedin.com/company/energypedia LinkedIn].<br/> | + | To better understand the ways energypedia is used by the energypedia community as well as to know the users' level of satisfaction, we recently conducted our first '''''energypedia user survey.''''' This survey was launched on 30th June 2015 and closed on 13th July 2015. A survey link was included on our [[Main Page|website]], sent via emails to all our registered users as well as spread via our communication channels such as [http://us6.campaign-archive2.com/home/?u=7d5e258983a431f62b11afbf6&id=11e4253c8d newsletter], [https://www.facebook.com/energypediawiki Facebook], [https://twitter.com/energypedia Twitter] and [https://www.linkedin.com/company/energypedia LinkedIn].<br/> |
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| | The survey covered the following research questions: | | The survey covered the following research questions: |
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| | <br/> | | <br/> |
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| − | A total of '''185''' people took part in the survey and gave us their valuable feedback.<br/> | + | A total of '''185''' people took part in the survey and gave us their valuable feedback. |
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| | = Overall Satisfaction = | | = Overall Satisfaction = |
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| − | About 86.9% (120 respondents) are either very satisfied or satisfied with energypedia's overall services. 11.6% (16 respondents) are slightly satisfied while 1.4% (2 respondents) are not at all satisfied. | + | About 86.9% (120 respondents) are either very satisfied or satisfied with energypedia's overall services. 11.6% (16 respondents) are slightly satisfied while 1.4% (2 respondents) are not at all satisfied. |
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| | 58% (83 respondents ) have also recommended energypedia to other people. | | 58% (83 respondents ) have also recommended energypedia to other people. |
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| | = Respondents Demographics = | | = Respondents Demographics = |
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| | == Regions and Professions == | | == Regions and Professions == |
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| | Out of the total '''185''' respondents, around '''145''' already have an energypedia user account. Most respondents are located in Europe and Central Asia followed by Africa. They also work mainly in the private sector, followed by the government sector and the non profit sector. | | Out of the total '''185''' respondents, around '''145''' already have an energypedia user account. Most respondents are located in Europe and Central Asia followed by Africa. They also work mainly in the private sector, followed by the government sector and the non profit sector. |
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| − | <span style="color:#FF0000">To better understand the usage of energypedia, we have divided our respondents into two groups, namely: registered users having an energypedia user account and non-registered users who do not have an energypedia account. There was no significant difference between the answers of these two groups except in their visit frequency for energypedia.</span> | + | <span style="color:#FF0000">To better understand the usage of energypedia, we divided our respondents into two groups, namely: registered users having an energypedia user account and non-registered users who do not have an energypedia user account. There was no significant difference between the answers of these two groups except in their visit frequency on energypedia which is highlighted in the section below.</span> |
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| − | <span style="color:#FF0000">graph is weired: usually the slices with the hightest % are side by side, no small % in between</span><br/> | + | <span style="color:#FF0000">graph is weired: usually the slices with the hightest % are side by side, no small % in between</span><br/> |
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| | = Energypedia Usage = | | = Energypedia Usage = |
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| − | According to the survey, most of our respondents came to know about energypedia via the recommendation of their friends/colleagues and mostly use energypedia to update themselves about the latest developments in renewable energy. Furthermore, almost one fifth of all respondents also use energypedia to draw on lessons learnt for improving their own projects. | + | According to the survey, most of our respondents came to know about energypedia via the recommendation of their friends/colleagues and mostly use energypedia to update themselves about the latest developments in renewable energy. Furthermore, almost one fifth of all the respondents also use energypedia to draw on lessons learnt for improving their own projects. |
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| | == Visit Frequency == | | == Visit Frequency == |
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| − | Most of our registered respondents visit energypedia every week or at least once a month while most of our non registered respondents visit energypedia once in a month or a few of times per year. | + | Most of our registered respondents visit energypedia every week or at least once a month while most of our non registered respondents visit energypedia only once in a month or few times per year. |
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| | [[File:Energypedia Use Survey - Visit Duration.PNG|border|left|499px|Visit duration of the respondents|alt=Visit duration of the respondents|link=https://energypedia.info/images/b/ba/Energypedia_Use_Survey_-_Visit_Duration.PNG]] | | [[File:Energypedia Use Survey - Visit Duration.PNG|border|left|499px|Visit duration of the respondents|alt=Visit duration of the respondents|link=https://energypedia.info/images/b/ba/Energypedia_Use_Survey_-_Visit_Duration.PNG]] |
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| | == Users Contribution == | | == Users Contribution == |
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| − | About 28% (40 respondents ) of the total respondents said that they have at least once written or edited an article on energypedia while 43% (61 respondents ) said that they had no idea about how to do it. | + | About 28% (40 respondents ) of the total respondents said that they have at least once written or edited an article on energypedia while 43% (61 respondents ) said that they did not know how to do it. |
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| | [[File:Energypedia User Survey - Article.png|border|left|400px|User contribution on energypeida|alt=User contribution on energypeida|link=https://energypedia.info/images/a/ab/Energypedia_User_Survey_-_Article.png]] | | [[File:Energypedia User Survey - Article.png|border|left|400px|User contribution on energypeida|alt=User contribution on energypeida|link=https://energypedia.info/images/a/ab/Energypedia_User_Survey_-_Article.png]] |
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| | *Sharing information about renewable energy is one of the biggest motivations of most of the respondents. | | *Sharing information about renewable energy is one of the biggest motivations of most of the respondents. |
| | *The respondents would contribute if they had a better idea about what kind of information is in demand and if the information they will contribute will be beneficial or not. | | *The respondents would contribute if they had a better idea about what kind of information is in demand and if the information they will contribute will be beneficial or not. |
| − | *A clear picture about the users' traffic as well as the ease of working on energypedia would also motivate respondents to contribute to energypedia. | + | *A clear picture about the user traffic as well as the ease of working on energypedia would also motivate respondents. |
| | *For some respondents, they would only contribute to energypedia if it was part of their job requirement. | | *For some respondents, they would only contribute to energypedia if it was part of their job requirement. |
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| | = Energypedia Services: Awareness and Usefulness = | | = Energypedia Services: Awareness and Usefulness = |
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| | == Usefulness of Different Information Portals of Energypedia == | | == Usefulness of Different Information Portals of Energypedia == |
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| − | According to the survey, the [[Portal:Solar|solar portal]] and the [[RE and EE Project Resource Center|RE/EE Project Resource Center]] are the most popular and the [[International Fuel Prices|Fuel Database]] and the [[Portal:Mobility|transport portal]] are the least popular information sections on energypedia. | + | According to the survey, the respondents find the [[Portal:Solar|solar portal]] and the [[RE and EE Project Resource Center|RE/EE Project Resource Center]] most useful and the [[International Fuel Prices|Fuel Database]] and the [[Portal:Mobility|transport portal]] the least useful information sections on energypedia. |
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| | [[File:Energypedia User Survey - Portals.png|border|left|500px|Information sections on energypedia|alt=Information sections on energypedia|link=https://energypedia.info/images/8/88/Energypedia_User_Survey_-_Portals.png]] | | [[File:Energypedia User Survey - Portals.png|border|left|500px|Information sections on energypedia|alt=Information sections on energypedia|link=https://energypedia.info/images/8/88/Energypedia_User_Survey_-_Portals.png]] |
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| | <br/> | | <br/> |
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| | == Ease of Finding Information on Energypedia == | | == Ease of Finding Information on Energypedia == |
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| | === Contact other Users === | | === Contact other Users === |
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| − | Most of the respondents also did not know that they could directly contact other users via the energypedia platform. [[File:Energypedia User Survey - Contact Users.PNG|border|left|399px|Energypedia Features - Contact other users|alt=Energypedia Features - Contact other users|link=https://energypedia.info/images/e/e2/Energypedia_User_Survey_-_Contact_Users.PNG]] | + | Most of the respondents also did not know that they could directly contact other users directly via the energypedia platform.<br/> |
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| | + | [[File:Energypedia User Survey - Contact Users.PNG|border|left|399px|Energypedia Features - Contact other users|alt=Energypedia Features - Contact other users|link=https://energypedia.info/images/e/e2/Energypedia_User_Survey_-_Contact_Users.PNG]] |
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| | === Energypedia Newsletter === | | === Energypedia Newsletter === |
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| − | Out of the total 185 respondents, about 138 have subscribed to our monthly newsletter. | + | Out of the total 185 respondents, about 138 have subscribed to our monthly newsletter. Most of our subscribers read the newsletter every month and find the newsletter interesting. |
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| | <br/> | | <br/> |
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| − | To further improve the quality of our newsletter, we asked our survey respondents for suggestions to improving the newsletter. Their suggestions are summarized below:
| + | However, to further improve the quality of the newsletter, we asked our survey respondents for their suggestions. The suggestions are summarized below: |
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| | *Most of our respondents are satisfied with the current energypedia newsletter and have nothing to add. | | *Most of our respondents are satisfied with the current energypedia newsletter and have nothing to add. |
| − | *Some suggested us to include more new publications, as well as events in renewable energy sector. | + | *Some suggested us to include more new publications, as well as events in the renewable energy sector. |
| | *Some requested for more announcements on online trainings as well as call for proposals. | | *Some requested for more announcements on online trainings as well as call for proposals. |
| − | *We also got suggestions for a theme based newsletter with better design and feedback loop. | + | *We also got suggestions for a theme based newsletter with better design and a better feedback loop. |
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| | <br/> | | <br/> |
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| − | <br/>
| + | = Donating to energypedia = |
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| − | <br/> | + | Most of the survey respondents have either never donated to energypedia or did not know that energypedia needs donations.<br/> |
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| − | = Donating to energypedia = | + | [[File:Energypedia User Survey - Donate.png|border|left|499px|link= https://energypedia.info/images/5/52/Energypedia_User_Survey_-_Donate.png|alt=link= https://energypedia.info/images/5/52/Energypedia_User_Survey_-_Donate.png]] |
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| − | Most of the survey respondents have either never donated to energypedia or did not know that energypedia needs donations. [[File:Energypedia User Survey - Donate.png|border|left|499px|link= https://energypedia.info/images/5/52/Energypedia_User_Survey_-_Donate.png|alt=link= https://energypedia.info/images/5/52/Energypedia_User_Survey_-_Donate.png]]
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| | <br/> | | <br/> |
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| | = Conclusion = | | = Conclusion = |
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| − | This survey has provided us with great insights about the energypedia community. According to the survey, most respondents are satisfied with energypedia and use energypedia to keep themselves updated about renewable energy topics. Nevertheless, we also know now more about energypedia's weaknesses, e.g. that many people don't know how to write an article. We also received some constructive feedback for further improving the platform. We will take into consideration all the suggestions mentioned in the survey and incooperate them whenever possible in our future strategies. | + | This survey has provided us with some valuable insights about the energypedia community as well as their usage of energypedia.<br/> |
| | + | |
| | + | According to the survey, most of our respondents are satisfied with energypedia and regularly use energypedia to keep themselves updated about the renewable energy topics. However, we also learnt that most of our respondents are not familiar with many of our features like adding jobs, writing articles and so on. In additiona, we also received some constructive feedback on further improving our plan. <span style="font-size: 13.6000003814697px; line-height: 20.4000015258789px; background-color: rgb(255, 255, 255);">We will take into consideration all the suggestions mentioned in the survey and will incooperate them whenever possible in our future strategies.</span><br/> |
| | + | |
| | + | <br/> |
| | + | |
| | + | We also know now more about energypedia's weaknesses, e.g. that many people don't know how to write an article. We also received some constructive feedback for further improving the platform. |
To better understand the ways energypedia is used by the energypedia community as well as to know the users' level of satisfaction, we recently conducted our first energypedia user survey. This survey was launched on 30th June 2015 and closed on 13th July 2015. A survey link was included on our website, sent via emails to all our registered users as well as spread via our communication channels such as newsletter, Facebook, Twitter and LinkedIn.
About 86.9% (120 respondents) are either very satisfied or satisfied with energypedia's overall services. 11.6% (16 respondents) are slightly satisfied while 1.4% (2 respondents) are not at all satisfied.
According to the survey, most of our respondents came to know about energypedia via the recommendation of their friends/colleagues and mostly use energypedia to update themselves about the latest developments in renewable energy. Furthermore, almost one fifth of all the respondents also use energypedia to draw on lessons learnt for improving their own projects.
Most of our registered respondents visit energypedia every week or at least once a month while most of our non registered respondents visit energypedia only once in a month or few times per year.
About 28% (40 respondents ) of the total respondents said that they have at least once written or edited an article on energypedia while 43% (61 respondents ) said that they did not know how to do it.
To further analyze the behaviour of our respondents on energypedia, we asked them what motivated or will motivate them to contribute to energypedia. Their answers have been summarized below:
Most of the respondents said that is is easy to find what they are looking for on energypedia.
Most of the respondents were unaware of different features of energypedia like posting jobs, requesting training, sending news for the newsletter and so on.
Most of the respondents also did not know that they could directly contact other users directly via the energypedia platform.
Out of the total 185 respondents, about 138 have subscribed to our monthly newsletter. Most of our subscribers read the newsletter every month and find the newsletter interesting.
However, to further improve the quality of the newsletter, we asked our survey respondents for their suggestions. The suggestions are summarized below:
Most of the survey respondents have either never donated to energypedia or did not know that energypedia needs donations.
This survey has provided us with some valuable insights about the energypedia community as well as their usage of energypedia.
According to the survey, most of our respondents are satisfied with energypedia and regularly use energypedia to keep themselves updated about the renewable energy topics. However, we also learnt that most of our respondents are not familiar with many of our features like adding jobs, writing articles and so on. In additiona, we also received some constructive feedback on further improving our plan. We will take into consideration all the suggestions mentioned in the survey and will incooperate them whenever possible in our future strategies.
We also know now more about energypedia's weaknesses, e.g. that many people don't know how to write an article. We also received some constructive feedback for further improving the platform.
