Overview
In an effort to better understand the needs as well as the user satisfaction of the energypedia community, we recently conducted our first Energypedia User Survey. The survey was launched on 30th June 2015, with a survey link on our website, link sent via emails to all our registered users as well as a link on all our communication channels such as newsletter, Facebook, Twitter and LinkedIn. The survey was closed on 13th July 2015.
The survey covered the following research questions:
- What is the user demographic on energypedia and what is their level of satisfaction with energypedia?
- What is the the quality of the information on energypedia?
- How active is the the energypedia community and what impact does energypedia have in their work?
A total of 185 people have responded to the survey and gave us their valuable feedback. About 86.9% of the survey respondents are either very satisfied or satisfied with energypedia's overall services. 11.6% are slightly satisfied while 1.4% are not at all satisfied with energypedia. Similarly, 58% of the survey respondents said that they have recommended energypedia.
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Thank you for your taking part in our survey. We will incoperate all your feedbacks and suggestions in our future strategy to make energypedia even more valuable for you.
Please feel free to send any comments on these survey finding, or additional feedback for energypedia at info@energypedia.info. The survey results are highlighted in the section below:
Respondents Demographics
Regions and Professions
Out of the total 185 survey respondents, around 145 already have an energypedia user account and are mostly from Europe and Central Asia followed by Africa.
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Energypedia Usage
Only about 28% of the survey respondents said that they have ever written or edited an article on energypedia and about 43% said that they had no idea about how to do it.
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Motivation of the Respondents
To further understand the behaviour of our respondents, we asked them about what motivated or will motivate them to contribute to energypedia. Their answers have been summarized below:
- Sharing information about renewable energy is one of the biggest motivations of the respondents.
- They would also contribute if they had a better idea about what kind of information is in demand and if the information they will contribute will be beneficial or not.
- A clear picture about the user traffic at energypedia and ease of working on energypedia is also a decisive factor on whether they will contribute or not.
- For some respondents, they would only contribute to energypedia if it was a part of their professional duties.
Quality of Energypedia
According to the survey , most of our respondents were recommendation by their friends/colleagues to visit energypedia and mostly used energypedia to update themselves about the latest renewable energy news and events.
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Quality of Information Portals on Energypedia
According to the survey, Solar portal and RE/EE Project Resource Center are the most popular and Fuel Database and transport portal are the least popular information sections among the survey respondents.
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Services Offered by Energypedia
Most of the respondents were unaware of our different features like posting jobs, requesting trainings, sending news for the newsletter and so on.
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Energypedia Newsletter
Out of the total 185 survey respondents, only about 138 have subscribed to our monthly newsletter.
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To further improve the quality of our newsletter, we asked the respondents about how we can make our newsletter much more interesting for them and the section below summarizes their answers:
- Most of our respondents said that they are satisfied with energypedia.
- Recent updates about new publications, as well as events in renewable energy sector
- Announcements regaring online trainings, call for proposals
- Theme based newsletter with better design and also a feedback loop for contributing to energypeida
